Privacy Policy
How we process and protect your personal data.
Privacy Overview
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data that can be used to personally identify you. Detailed information about data protection can be found in our privacy policy below.
Responsible Entity
GTA5Voice.com
Operated by: GTA5Voice Team
Contact: info@gta5voice.com
The responsible entity is the person or organization that decides, alone or jointly with others, on the purposes and means of processing personal data.
Data Collection on this Website
Your data is collected when you provide it to us — for example, by filling out forms or ordering licenses. Other data is automatically collected when you visit the website by our IT systems, primarily technical data such as your browser, operating system, and IP address. Some data is used to ensure error-free website functionality; other data may be used to analyze user behavior and improve our service.
Collected Data
We process the following personal data to provide our service:
— Discord ID and username (for authentication and account management)
— TeamSpeak server UUID (for licensing and usage tracking)
— Email address (if provided, for contact and support)
— IP address and technical usage data (browser type, OS, page views)
— Timestamps of transactions and activities
Purpose of Processing
The data is used for:
— Authentication and account management
— Licensing, issuing, and managing licenses
— Communication regarding licenses and support
— Abuse prevention and security
— Ensuring platform stability and error-free operation
— Analysis of usage patterns to improve our service
Legal Bases
Processing is based on the following legal grounds:
— Art. 6 (1)(b) GDPR: Processing necessary for contract performance or pre-contractual measures (e.g., account management)
— Art. 6 (1)(f) GDPR: Processing based on legitimate interests (e.g., security, abuse prevention, optimization)
— Art. 6 (1)(c) GDPR: Compliance with legal obligations (e.g., data retention)
Where consent is obtained, processing is based on Art. 6 (1)(a) GDPR. Consent can be revoked at any time.
Data Retention
Personal data is stored only as long as necessary for its purpose:
— Account data: While the account is active, and up to 2 years after for backup
— License data: While the license is active, and up to 10 years after for compliance and billing
— Technical logs: Up to 90 days for security analysis
— Contact requests: Until answered, and up to 6 months after
Legal retention periods remain unaffected.
Your Rights
You have the following rights regarding your personal data:
— Right of access: Know what data we store about you
— Right to rectification: Correct inaccurate data
— Right to erasure: Request deletion (unless legal obligations prevent it)
— Right to restriction: Limit data processing
— Right to data portability: Receive data in machine-readable form
— Right to object: Object to processing (e.g., direct marketing)
— Right to withdraw consent: Withdraw at any time
To exercise your rights, contact us at info@gta5voice.com.
Security and SSL Encryption
This website uses SSL/TLS encryption to protect confidential data transmission. You can recognize an encrypted connection by the lock icon in your browser and the 'https://' in the address bar. When encrypted, your data cannot be read by third parties.
Server Log Files
The provider automatically collects and stores information in server log files, such as:
— Browser type and version
— Operating system
— Referrer URL
— Hostname of the accessing computer
— Time of server request
— IP address
These data are not combined with other data sources and are processed under Art. 6 (1)(f) GDPR for legitimate interest in technical functionality and optimization.
Contact Form and Email Contact
When you contact us via contact form or email, your details (name, email, message) are stored to process your request. We do not share this information without consent.
Processing is based on:
— Art. 6 (1)(b) GDPR (if related to a contract)
— Art. 6 (1)(f) GDPR (legitimate interest in efficient processing)
— Art. 6 (1)(a) GDPR (if consent obtained)
Data remain with us until you request deletion or the purpose no longer applies. Legal retention periods remain unaffected.
Right to Lodge a Complaint
In case of GDPR violations, you have the right to lodge a complaint with a supervisory authority. The competent authority is typically that of your place of residence, workplace, or where the alleged infringement occurred.
More information on online dispute resolution: https://ec.europa.eu/consumers/odr
Changes to this Privacy Policy
We may update this policy at any time to reflect changes in our data processing, legal requirements, or technical developments. In case of major updates, we will notify you by email or a prominent notice on our site.